Data Collection
We gather information when you register on our website, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This may include your name, email address, mailing address, phone number, credit card details, or social security number. However, you can visit our site anonymously.
Utilization of Information
The information we collect is utilized in various ways:
- Personalization: Enhancing your experience by tailoring our services to your individual needs.
- Website Improvement: Continuously refining our website based on the feedback and information we receive from you.
- Customer Service Enhancement: Improving our ability to respond to your inquiries and support requirements effectively.
- Site Features: Administering contests, promotions, surveys, or other site features.
- Communication: Sending occasional emails related to order processing, company news, updates, or relevant product/service information.
Data Protection
We employ numerous security measures to safeguard your personal information when you place an order or access your account. This includes the use of secure servers and encryption technology (SSL) to transmit sensitive/credit information to our Payment gateway providers' databases. Your private information, such as credit cards or social security numbers, is not stored for more than 60 days after a transaction, ensuring confidentiality and security.
Do we use cookies?
Yes, cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser (if permitted), enabling the site or service provider's systems to recognize your browser and gather certain information.
We utilize cookies to assist in remembering and processing items in your shopping cart, understand and save your preferences for future visits, track advertisements, and compile aggregate data about site traffic and interactions. This aids us in offering better site experiences and tools in the future. We may engage third-party service providers to help us better understand our site visitors, but they are only permitted to use the collected information to assist us in conducting and improving our business.
If you prefer, you can opt to receive a warning each time a cookie is sent to your computer or disable all cookies via your browser settings. However, disabling cookies may result in some services not functioning properly, although you can still place orders via telephone or by contacting customer service.
Do we share information with third parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Trusted third parties may assist us in operating our website, conducting our business, or servicing you, provided they agree to maintain this information confidential. We may disclose your information when required to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or similar purposes.
Third-party links
At our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies, and we bear no responsibility or liability for their content or activities. Nonetheless, we strive to protect the integrity of our site and welcome feedback about these sites.
Online Privacy Protection Act Compliance
To uphold your privacy, we comply with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), ensuring that we do not distribute your personal information to outside parties without your consent.
Terms and Conditions
Please review our Terms and Conditions section, which outlines the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, you consent to our website's privacy policy.
Changes to our Privacy Policy
Any changes to our privacy policy will be posted on this page.
Contacting Us
For any questions regarding this privacy policy, please contact us via the "contact us" page.